FAQ

and T&C's

POPPY FIELDS IS AN ALL-AGES MUSIC FESTIVAL; HOWEVER BAR AREAS ARE 18+ ONLY
FESTIVAL DATE AND TIMES
12noon-9.30pm
SATURDAY, AUG 17

\\VIP

Our VIP area provides the perfect hospitality and relaxation opportunity for our invited guests and sponsors and you could be part of it! For a chance to 'win' two VIP tickets simply visit our various social media platforms for more information. We will also be giving away, to one lucky raffle ticket holder, a VIP upgrade for two adult tickets during the festival itself.  

 

\\STAGE TIMES

Our stage times are approximate, pending change over and setup time for each performance.

\\TRAVEL OPTIONS - Can I organise a group booking?

Yes, whilst local transport is an option we recommend travel with an official coach or mini bus group booking.

Please contact your organiser for more details. 

\\FOOD & DRINK - Can I bring my own?

No, food or drink cannot be brought into the festival. Security will search and check bags every time you enter through the festival entrance. Whilst you are free to leave and re-enter during the day, anyone suspected of using a ‘personal bar’ and continually re-entering the festival after replenishing themselves with alcohol, will be refused entry as we will deem you to have been ‘preloading’.

We are endeavouring to provide a varied range of food within our festival, including burgers, hot dogs and Indian cuisine to name but a few. Hopefully we will have catered for most tastes! 

If you have special dietary requirements, allergies or food intolerances that you are willing to prove, bring your documentation (such as a doctors or consultants letter) with you when you enter the festival for the first time, as you may be allowed through with your own food (within reason - no banquets please!). Please be aware that, as usual, other festival goers will not be allowed to bring food and so we would very much appreciate your discretion whilst consuming.

\\TICKETING

Ticket restrictions and terms apply. Purchasing of ticket(s) is a clear indication of your acceptance of the conditions outlined on our web pages. Please keep your 'printed' ticket details safe and with you at all times.

Online Pricing:  Adult: £15, Under 16's £5,  Under 5's: Free 

\\TICKET AVAILABILITY & PURCHASE

Tickets will remain on sale whilst availability remains. Tickets can be purchased at the entrance on the day and also ONLINE or via our official outlets - Ibstock Town Cricket Club, Ibstock and Kats Antiques, Coalville.

Online Tickets will be sent to your email address. See our Further Terms and Conditions

\\HELP - I DIDN'T GET MY TICKET EMAIL!

If you haven’t received your eTicket email after 1 hour of successfully booking then it could be one of the following problems:

  • the email has gone into your spam/junk folder

  • you gave us an incorrect email address

  • your business email IT system is blocking the emails

  • your email account is full

  • you accidentally deleted it or it’s buried under lots of emails

After you’ve considered the above points then you will need to request a resend of your ticket email. Simply contact us using the message facility on our Home page, stating as many accurate details as possible as we will use these to find your booking.

We hope to resend emails within 48 hours of a request. If you’ve left it as late as the festival day, please see below.

\\IT'S FESTIVAL DAY AND I'VE FORGOT MY TICKET

If it’s the festival day and you don’t have your ticket(s) upon arrival, then a ‘last ditch’ lifeline is available at the festival entrance. We may be able to check you in manually without your ticket, but only if we can find your booking on the system. Please don’t be surprised if we ask you security questions, such as the last 4 digits of the card you paid with, so that we know we have the correct booking and you are who you say you are. Everyone who you are holding tickets for should be present if you do this.

\\WRISTBANDS

All Adults will be issued with a wristband upon entry. ID and age verification may be requested.

\\ENTRY & SECURITY

  • We reserve the right to refuse entry or ask you to leave at any time.

  • We reserve the right to perform all appropriate security and safety checks upon arrival and/or during the festival. 

  • All children under the age of 16 must be accompanied by a paid adult at all times.

  • 16 & 17 year olds can enter the festival alone, but must show proof of age.

  • Last entry will be 8.00pm. Please take a moment to read our Security Restrictions and Prohibited Items Policy and our Further Terms and Conditions

\\RE-ENTRY - Can we leave and come back in?

  • Adults: Simply show your wristband to leave and re-enter whenever you like. ID may be requested.

  • Under 18: All under 18's will have their hand stamped when leaving. Age verification may be requested.

  • Under 16: All under 16's will have their hand stamped when leaving and must be accompanied by a paying adult at all times. ID will be requested with further security checks as appropriate.

  • Last entry will be 8.00pm. 

\\ALCOHOLIC BEVERAGES \\SOFT DRINKS

Outside Bars will be provided by our third party vendors who will be responsible for issues arising. Alcoholic Bar areas are restricted to Adults only. Wristbands must be shown. ID and age verification may be requested. 

Our main bar will serve Carling, Worthington, Guinness and a selected Cider.

\\ARE THERE CLEAN TOILETS?

We have made a big effort to provide clean toilets at our festival with convenient facilities available. 

\\WEATHER

Only in extreme circumstances that raise Health & Safety issues will the festival be cancelled, so please bring suitable outdoor wear for all weather. The show will go on!

\\RESTRICTIONS AND PROHIBITED ITEMS 

We have put in place all necessary measures to maximise public safety, working closely with the authorities. You can also play your part by taking a moment to read our Security Restrictions and Prohibited Items Policy.

\\MEDIA ACCREDITATION - Broadcasting and Social Media 

  • Ticket holders give their express consent to the use of their actual or simulated likeness in connection with the production, exhibition, advertising or production of any film, video and/or audio recording of this event and/or any element thereof in any/all media posted online throughout the world.

  • Ticket holders agree that all images and recordings may be used for editorial and media production.

  • Unauthorised professional photography or use of recording equipment is prohibited. No professional audio, audio visual or cinematographic devices shall be brought in to the festival without prior written consent and media accreditation.

  • All media enquiries or to request accreditation, please email: media@weetozeproductions.co.uk 

 

\\GDPR - What is our data protection policy?

You may have heard about the new General Data Protection Regulation ("GDPR"), that came into effect on May 25th, 2018.
In line with the new legislation we wish to clearly detail what we do with the information you provide and that generated by our ticket system. By contacting ourselves or providing personal information via our web pages, social media platforms or otherwise, you agree and accept our terms and conditions together with our Data Protection Policy.

\\LEGAL NOTICE - What other terms do I agree to when purchasing a ticket?

When purchasing tickets you will be asked to confirm that you waiver any right of liability against Poppy Fields Music Festival, Ibstock Ex-Forces Fund, Ibstock Royal British Legion, Royal British Legion, Pretoria Show Ground, Weetoze Media and the associates thereof. Please take a moment to read our Liability Policy.

All content including image rights owned by Ibstock Ex-Forces Fund (c) Poppy Fields Music Festival 2018-2019

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